What is the pre-selected seat service for the plane? Can the pre-selected seat service be canceled?

What is the pre-selected seat service for the plane?

After the ticket reservation is successful, passengers need to pre-select seats in advance, and we can assist in pre-selecting seats. To assist in pre-selection of seats, you need to pay attention:

1. Airline seats are generally divided into free seats and paid seats. For seats that passengers need to pre-select, it should be verified whether the airline charges.

2. Airlines generally do not allow children to choose seats alone. Generally, they need to apply for seat selection together with peers. If they are unaccompanied children, inform passengers to go to the airport to check in early on the day of flight departure.

3. Airlines will lock some positions on the same flight, and the seats that passengers need to pre-select may not be satisfied. If the seats that passengers need to pre-select are locked, it is recommended to replace the seats that are not locked or to choose seats at the airport on the day of departure.

4. After the passenger's seat selection is successful, if the passenger fails to take the seat according to the airline's reasons (such as model change and flight change), he can contact the airline for a refund (if the seat selection needs to be paid). The airline may request to provide boarding pass and other certificates. Whether the refund can be finally subject to the airline's reply. Service charge is not refundable.

5. According to the regulations of the Civil Aviation Administration of China, emergency exit seats are not allowed to be seated for elderly, weak, sick, disabled, pregnant, and young passengers. Before choosing a seat, it is best to ask whether the passengers are the elderly, children and other types and make reminders.

6. There are many channels for pre-selection of seats. We choose airlines for pre-selection. Generally, domestic mainstream airlines have customer service phone numbers, app, official website, WeChat public number, WeChat applet and other methods for pre-selection. If you choose OTA (such as Ctrip, Fliggy, etc.) channel pre-selection there is a certain risk, there may be pre-selected seats and actual seating positions.

7. Airlines generally require verification of the passenger's identity when the passenger proposes to pre-select the seat, such as sending the verification code to reserve the mobile phone number when booking the ticket, or requiring verification of the member's password, or sending the passenger's identity document to the designated mailbox of the airline. We must reserve the company's mobile phone number when booking tickets for passengers to facilitate subsequent seat selection for passengers.

8. Service charge:The domestic pre-selected seat service fee is 20 yuan, and the international pre-selected seat service fee is 50 yuan. There is no refund of service charge for the seat.

Can you cancel the pre-selected seat service?

Yes, if we book a seat, we can handle it for you. If it is your own reservation, then you have to contact the customer service of the airline to cancel the service.